Disclaimer & Waiver

Your Information

Name: _______________________________________________________

Date of Birth: ___________________________

Phone Number: ___________________________________

Email: _______________________________________________________

Assumption of Risk, Waiver, and Release

By engaging Cryolux Wellness Co. (for the purposes hereof referred to together herein as the “Company”) to provide Cryolux Wellness Co., infrared sauna, and related services (“Services”) and using the Company’s equipment and facilities in relation thereto, I hereby acknowledge on behalf of myself, my heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers associated with receiving Services and my use of the Company’s equipment and facilities. At all times, I shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to me by staff. If in the subjective opinion of the Company’s staff, I would be at physical risk in receiving Services, I understand and agree that I may be denied access to Services until I furnish the Company with an opinion letter from my medical doctor, at my sole cost and expense, specifically addressing the Company’s concerns and stating that the Company’s concerns are unfounded.

I hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by me in relation to my receiving of the Services, (2) release, indemnify, and hold harmless the Company, its direct and indirect parent, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to the Services, and (3) represent that: (a) I have no medical or physical condition that would prevent me from receiving the Services, (b) I do not have a physical or mental condition that would put me in any physical or medical danger, (c) I have not been instructed by a physician to not receive Services, (d) no warranty or guarantee, or other assurance, has been made to me covering the results of the Services, (e) knowing the risks involved I nevertheless choose to voluntarily request the Services. Notwithstanding the foregoing (and by way of illustration only and not limitation) if any of the following apply to me or if I’m unsure for any reason, I hereby acknowledge the Company’s recommendation that I consult a medical physician before receiving Services. Please initial on the designated lines below.

Photographs & Videography

In participating in the Services, you may be photographed, videoed, or otherwise recorded by the Company for safety, monitoring, and training purposes. You hereby consent to such usage of your imagery for all and any such purpose by the Company and hereby agree that the Company without any payment to you shall in all cases be the sole owner of all intellectual and other proprietary rights therein without any restriction whatsoever.

Your participation in the Services will expose you to extremely cold temperatures. I have read this Assumption of Risk, Waiver, and Release, fully understand its terms, and understand that I am giving up substantial rights, including my right to sue the Company under certain circumstances. I acknowledge that I am signing this waiver freely and voluntarily. The term of this waiver is indefinite.

I acknowledge that I have been urged to avoid bringing valuables into and onto the Company’s facilities and the Company shall not be liable for the loss of, theft of, or damage to my personal property, including items left in lockers, bathrooms, or anywhere else in the Company’s facilities. I acknowledge that no portion of any fees paid by me is in consideration for the safeguarding of valuables.

Cancellation/Reschedule Policy

We schedule our appointments so that each client receives the right amount of time to be seen by our staff. That’s why it is very important that you keep your scheduled appointments with us and arrive on time.

As a courtesy, and to help clients remember their scheduled appointments, Cryolux Wellness Co. sends text messages and email reminders 3 days, 1 day, and 1 hour in advance of the appointment time. If your schedule changes and you cannot keep your appointment, please contact us so we may reschedule you, and accommodate those clients who are waiting for an appointment. As a courtesy to our office as well as those clients who are waiting to schedule, please give us at least 24 hours’ notice.

IF YOU DO NOT CANCEL OR RESCHEDULE YOUR APPOINTMENT AT LEAST 24 HOURS IN ADVANCE OF THE SCHEDULED APPOINTMENT TIME, WE WILL ACCESS A $25 CANCELLATION CHARGE TO YOUR ACCOUNT AND TREATMENTS WILL NOT RESUME UNTIL PAYMENT IS RECEIVED.

After two consecutive no-shows to your appointment, our office may decide to terminate its relationship with you and all remaining treatments will be forfeited.

By signing this waiver, you understand the cancellation/reschedule policy of Cryolux Wellness Co. and agree to pay the $25 fee for any no-show or cancellation, or appointment without proper 24hr notice. You understand that you must cancel or reschedule any appointment at least 24hrs in advance to reschedule any canceled, rescheduled, or no-show appointment.

Refund Policy

Upon providing payment and signing this waiver, you are authorizing Cryolux Wellness Co. to process your payment. NO REFUNDS WILL BE ISSUED ONCE PAYMENT IS MADE AND ALL INSTALLMENTS ARE EXPECTED TO BE PAID PROMPTLY AS AGREED UPON AT THE TIME OF CONSULTATION. By fulfilling this invoice, you hereby acknowledge and agree to the refund policy in place for current and future payments.